Privacy Policy

Dartmoor Futures respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect through this website, how we use it, and the choices you have.

Who we are

Dartmoor Futures is a charity working with communities and partners to shape the long-term health and resilience of Dartmoor.

For the purposes of data protection law, Dartmoor Futures is the data controller for the personal information we collect and use.

Organisation name: Dartmoor Futures
Registered charity number: 1214513
Registered address: Parke, Bovey Tracey, Newton Abbot, TQ13 9JQ
Email: claire@dartmoorfutures.org

What information we collect

We may collect personal information when you:

  • contact us through the website

  • email us directly

  • sign up to receive updates from us

  • work with us as a partner, funder, supplier or collaborator

This may include:

  • your name

  • your email address

  • your organisation, if relevant

  • your phone number, if you choose to provide it

  • the content of your message or enquiry

  • any other information you choose to share with us

We may also collect basic technical information about how people use our website, such as pages visited and general website performance. This helps us understand how the website is working and improve it over time.

How we use your information

We use your information to:

  • respond to your enquiry

  • communicate with you about projects, partnerships or opportunities

  • manage relationships with partners, funders, suppliers and collaborators

  • send updates if you have asked to receive them

  • improve our website and communications

  • meet our legal, regulatory and governance responsibilities

We will only use your personal information where we have a lawful reason to do so.

This may include:

  • consent, for example if you sign up to receive updates

  • legitimate interests, for example responding to an enquiry or keeping in touch with partners

  • contract, for example if we are working with you as a supplier or partner

  • legal obligation, where we need to keep records for legal, accounting or regulatory reasons

How long we keep your information

We only keep personal information for as long as we need it.

This will depend on the reason we collected it. For example:

  • contact form enquiries will usually be kept only as long as needed to respond and manage the enquiry

  • partner, project, funding or governance records may be kept for longer where needed for accountability, reporting or legal reasons

  • mailing list information will be kept until you unsubscribe or ask us to remove you

We regularly review the information we hold and delete anything we no longer need.

Who we share your information with

We do not sell your personal information.

We may share information with trusted service providers who help us run our website, email, records, finance, project management or communications. These providers are only allowed to use your information to provide services to us.

We may also share information where required by law, regulation, funder reporting, governance requirements or to protect the rights and safety of Dartmoor Futures and others.

Website cookies and analytics

Our website may use cookies or similar technologies to help it work properly, understand how people use the site and improve the visitor experience.

Some cookies are essential for the website to function. Others, such as analytics cookies, should only be used where appropriate notice and consent are in place.

You can usually manage cookies through your browser settings. If we use non-essential cookies, we will explain this clearly and provide appropriate choices.

Mailing list and updates

If you sign up to receive updates from Dartmoor Futures, we will use your contact details to send you news, project updates or invitations.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Your rights

You have rights over your personal information.

You can ask us to:

  • tell you what personal information we hold about you

  • correct information that is wrong or incomplete

  • delete your information in some circumstances

  • restrict how we use your information

  • object to how we use your information

  • withdraw consent, where we rely on consent

To make a request, please contact us at: claire@dartmoorfutures.org

We may need to confirm your identity before responding.

Complaints

If you are concerned about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this privacy policy from time to time.

The latest version will always be published on this website.